FAQ

Frequently Asked Questions

How long does shipping take?

Orders are processed within 1–3 business days. Standard delivery usually takes 3–7 business days after dispatch.

Do you offer free shipping?

Yes. Standard shipping is free within the contiguous United States.

How long does the battery last?

Battery life depends on the movement and how often features such as the backlight or alarm are used. The battery type is listed on the product page. Have the battery replaced by a watch repairer to keep the case seal intact.

What does the water-resistance rating mean?

The rating is shown on each product page. It covers splashes and everyday wear as stated; it does not mean the watch is suitable for diving, hot water or pressing buttons underwater. Water resistance can degrade over time as seals age.

Can I adjust the strap myself?

Metal bracelets usually need a link-removal tool, and leather or silicone straps may have a buckle or quick-release pin. If you are unsure, take the watch to a repairer. Resized watches cannot be returned.

Can I return a watch?

Yes, within 30 days if it is unworn and in the original packaging with the protective film intact. See our Refund Policy.

How can I contact you?

Email [email protected] or use our Contact Us page.